Shipping

 

Shipping Procedure

 

Service Notice

www.aumnie.hk services Hong Kong, Macau, Mainland China, Malaysia, Singapore and South Korea.

This website uses $HKD, all orders and payments on this website are settled in $HKD.

Always Free Shipping to Hong Kong, Macau, Mainland China, Malaysia, Singapore and South Korea

Shipping Rates & Regions

Destination Flat Rate Purchase  Transit Time
Hong Kong & Macau $0 HKD FREE SHIPPING 3-7 Business Days
Mainland China $0 HKD FREE SHIPPING 3-7 Business Days
Singapore
$0 HKD
FREE SHIPPING
5-7 Business Days
Malaysia $0 HKD FREE SHIPPING 7-10 Business Days
South Korea
$0 HKD
FREE SHIPPING
7-10 Business Days


Processing Time

Orders are processed and shipped Monday – Friday from our warehouse in Shanghai, China.   Orders placed on holidays or weekends will begin processing the next business day.  Orders are processed and shipped in 1-3 business days.  If items in your order are out of stock or delayed for shipping we will notify you by e-mail.

Transit Time

Transit time refers to the time it takes from when the package is shipped to reaching its destination.  Please refer to corresponding transit time in charts below.

If you have any phone enquiries, please call +852 3188 0973 (Hong Kong) to contact our customer service representatives.

Order Status

To check on the status of your order, email support@aumnie.hk or contact us in the live chat window of this website.  Please include your order number, courier number and billing information.  Your order number will be given to you upon completion of purchase.  A courier number will be given to you via email once your order ships.

Additional

Free shipping offer only applies to shipping destinations within Hong Kong, Macau, Mainland China, Malaysia, Singapore and South Korea.  We are required by international law to disclose the full value of all shipping contents.  Processing and transit times are approximate.

 

*Malaysia Customer Notice

Goods ordered via "online shopping"

For goods imported by air, you need not pay SST if the CIF value of your goods does not exceed 500 MYR.  SST is payable on the full value of the goods only if the *CIF value exceeds 500 MYR.

*500 MYR is approximately $895 HKD (updated May 2020) 

*895 HKD is approximately 3-5 items, depending on its value

 

*Singapore Customer Notice

Goods ordered via "online shopping"

For goods imported by post or air, you need not pay GST if the CIF value of your goods does not exceed $400 SGD.  GST is payable on the full value of the goods only if the *CIF value exceeds $400 SGD.

*$400 SGD is approximately $2195 HKD (updated May 2020) 

*$2195 HKD is approximately 5-10 items, depending on its value

 

*CIF value: The customs value or the Cost, Insurance and Freight value is the actual value of the goods when they are shipped.

 

*South Korean Customer Notice

Effective from June, 3, 2019, all import shipments for individuals in South Korea, require a CCIC (Customs Clearance Indigenous Code), regardless of invoice value and a Date of Birth could be alternatively used if consignee cannot provide CCIC.  Please provide us the required CCIC or your D.O.B. by email reply.

 

*Transit Times may be effected due to the COVID-19 pandemic situation.

Thank you for your understanding and support.