Shipping

 
*All Prices in $HKD, Hong Kong Dollars
Thanks for supporting AUMNIE.

Shipping Procedure

 

Service Notice

aumnie.hk services Hong Kong, Macau, Mainland China, Malaysia, Singapore and South Korea.

This website uses $HKD, all orders and payments on this website are settled in $HKD, Hong Kong Dollars.

Always Free Shipping to Hong Kong, Macau, Mainland China, Malaysia, Singapore and South Korea

Regular Shipping Rates & Regions

Destination Flat Rate Any Purchase  Transit Time
Hong Kong & Macau $0 HKD ALWAYS FREE SHIPPING 3-7 Business Days
Mainland China $0 HKD ALWAYS FREE SHIPPING 3-7 Business Days
Singapore
$0 HKD
ALWAYS FREE SHIPPING
5-7 Business Days
Malaysia $0 HKD ALWAYS FREE SHIPPING 5-10 Business Days
South Korea
$0 HKD
ALWAYS FREE SHIPPING
5-10 Business Days
Rest of World $199 HKD FREE SHIPPING WITH PURCHASE OF $1250 HKD OR MORE
5-10 Business Days

 

*Transit Times may be effected due to increased order volume.
*Regular Shipping Rates Do Not Apply During Black Friday Sale. 


Processing Time

Orders are processed and shipped Monday – Friday from our warehouse in Shanghai, China.   Orders placed on holidays or weekends will begin processing the next business day.  Orders are processed and shipped in 1-3 business days.  If items in your order are out of stock or delayed for shipping we will notify you by email.

Transit Time

Transit time refers to the time it takes from when the package is shipped to reaching its destination.  Please refer to corresponding transit time in charts below.

If you have any phone enquiries, please call +852 93779336 (Hong Kong) to contact our customer service representatives.

Order Status

To check on the status of your order, email support@aumnie.hk or contact us in the live chat window of this website.  Please include your order number, courier number and billing information.  Your order number will be given to you upon completion of purchase.  A courier number will be given to you via email once your order ships.

Additional

Free shipping offer only applies to shipping destinations within Hong Kong, Macau, Mainland China, Malaysia, Singapore and South Korea.  We are required by international law to disclose the full value of all shipping contents.  Processing and transit times are approximate. 

 

*Malaysia Customer Notice

Goods ordered via "online shopping"

For goods imported by air, you need not pay SST if the CIF value of your goods does not exceed 500 MYR.  SST is payable on the full value of the goods only if the *CIF value exceeds 500 MYR.

*500 MYR is approximately $895 HKD (updated May 2020) 

*895 HKD is approximately 3-5 items, depending on its value

 

*Singapore Customer Notice

Goods ordered via "online shopping"

For goods imported by post or air, you need not pay GST if the CIF value of your goods does not exceed $400 SGD.  GST is payable on the full value of the goods only if the *CIF value exceeds $400 SGD.

*$400 SGD is approximately $2195 HKD (updated May 2020) 

*$2195 HKD is approximately 5-10 items, depending on its value

 

*CIF value: The customs value or the Cost, Insurance and Freight value is the actual value of the goods when they are shipped.

 

*South Korean Customer Notice

Effective from June, 3, 2019, all import shipments for individuals in South Korea, require a CCIC (Customs Clearance Indigenous Code), regardless of invoice value and a Date of Birth could be alternatively used if consignee cannot provide CCIC.  Please provide us the required CCIC or your D.O.B. by email reply.

All shipment must go through the import process, and the customs of the importing country will determine whether taxes will apply and the amount of tax to be paid in accordance with the law.

Since all tariff details are determined by the customs of the importing country, the tax amount will be confirmed after the shipment arrives at the destination country.

Customs usually determines the tax amount and apply customs clearance procedures according to the export country, the value of the shipment items, the purpose of the shipment, and the type and quantity of the items.

Import taxes must be fully paid as requested by customs of the import country in order for the shipment to be cleared and released.

 

*Transit Times may be effected due to the COVID-19 pandemic situation.

Thank you for your understanding and support.