Returns & Exchanges

RETURNS

How do I return my online purchase?

Doesn’t fit? Didn’t work? No sweat! We want you to be completely satisfied with your purchase. Please read our Warranty and Return Policy for guidelines on how to make a return.

All returns must be unwashed, unworn, unused and in their original condition with receipt and tags attached.

 

EXCHANGE

Need to make a change? 

At this time, we do not offer product exchanges. You may return your product within 14 days using our free returns option for a full refund and re-order your replacement item. Please read our Warranty and Return Policy for guidelines on how to make a return.

 

WARRANTY

AUMNIE unconditionally guarantees all products we sell at our online store to be free from defects of workmanship. We will be more than happy to replace any defective items within 14 days of purchase.

 

RETURN POLICY

  • Returns on eligible items must be made within 14 days from the delivery date.
  • All hangtags must be attached to the garment and proof of payment must accompany the return.
  • All items are subject to inspection.

DOMESTIC RETURNS

To make a return, follow these easy steps:

Visit our showroom at the address below or:

  1. Package your item(s) for return in the box it was delivered in.
  2. Adhere the return shipping label to the outside of the box
  3. Once we receive your return, we will process your refund for all eligible, inspected and approved items. 

 Ship eligible item(s) to:

AUMNIE HONG KONG | RETAIL SHOWROOM
ROOM 1601 99 WELLINGTON STREET CENTRAL HONG KONG
OPEN MON to SAT 10AM – 7PM CLOSED SUN
T +852 3188 0973 F +852 3188 9637